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	<title>Ravica Blog &#187; customer services</title>
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	<description>Environmental monitoring solutions that just work</description>
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		<title>Getting Support for your Ravica Products</title>
		<link>http://www.ravica.com/blog/general/getting-support-for-your-ravica-products/</link>
		<comments>http://www.ravica.com/blog/general/getting-support-for-your-ravica-products/#comments</comments>
		<pubDate>Sat, 20 Dec 2008 19:19:24 +0000</pubDate>
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				<category><![CDATA[General]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[software]]></category>

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		<description><![CDATA[All products from Ravica include comprehensive instructions and help features that can assist you in using your software, but if you get stumped on something or need more information, you can find more and get help on the Ravica website. This website includes a number of different pieces of information. The main place to go [...]]]></description>
			<content:encoded><![CDATA[<p align="JUSTIFY">All products from Ravica include comprehensive instructions and help features that can assist you in using your software, but if you get stumped on something or need more information, you can find more and get help on the Ravica website.  This website includes a number of different pieces of information.</p>
<p align="JUSTIFY">The main place to go for help is the support section of the Ravica site.  Here, you’ll find the company’s standard business hours, their phone number, and an email form that you can fill out and send in.  You’ll generally get a response within 24 hours of emailing the Ravica customer support center.  If you’d rather call Ravica, note that their customer support line is available from 8:00 am to 5:00 pm Eastern time, so you’ll need to make allowances if you’re in a different time zone.</p>
<p align="JUSTIFY">However, before you contact Ravica customer support, you may find the answer to your question in their online FAQ.  This list of frequently asked questions does cover a large number of topics for many of Ravica’s programs.  This is the first place to check for information regarding your Ravica program</p>
<p align="JUSTIFY">Finally, if you’re not really looking for answers to a question but simply want more information on your product or on other Ravica products, you can check out their downloads section.  Here, you can download detailed datasheets for each SensorProbe and Intelligent Sensors.  These datasheets make it very easy to compare the various applications side by side and decide which one is right for your company.</p>
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