My Ravica sensorProbe woke me up! Time for some coffee.

April 1, 2009 by JimmyD
Filed under: Data Center, Intelligent Sensors, SensorProbes 

What a morning here at our Network operations center. My cell phone paged me at 2:00 am letting me know that server room 4 was overheating. After I grumbled a few choice words, I got out of bed to see what the issue might be. I also received another page from the air flow probe .

I logged into Denika and then clicked on the SvrRoom4 report group. I pat myself on the back for being super smart. When we set up this server room I made sure to setup reports for the various Ravica probes and complimented them with other related SNMP reports. I have quite a few, port utilization, memory, CPU utilization and most importantly System Temperature.

So I looked at the reports. I drilled down in the historical graph and could see that the air flow sensor saw a steady decline a little after 1:30 am. I then went over to the temp sensor and started to see the temp climb around 1:45 am. The temperature sensor reached the threshold at 1:55 am.

At this point I was a bit puzzled. We had placed the air flow sensor by the cooling unit but the AC voltage detector was reporting fine. That means the environmental fan was running.

I’m lucky, I was the designer of this server room and was adamant about having a security light that I could turn off or on remotely. So I sent the command to turn on the light and then logged into the webcam. The good news is that I could see what happened. We had stacked some cardboard boxes on that wall and one had fallen in front of the vent. That means that fan was running but air couldn’t get out.

The good news is that I was able to find and remedy the problem quickly. The bad news is that I had to get dressed and drive over to the office and move the boxes. I did make sure to stack all the boxes on top of the desk of the person who was supposed to get rid of them in the first place!

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Jim Dougherty aka “Jimmy D”
Lead PreSales Support Engineer and
Netflow Evangelist for Plixer International!

Follow me on Twitter
http://twitter.com/jimmydnet

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