Kansas Department of Health & Environment’s IT Infrastructure Failure is Recovering

A recent news article reported on an IT infrastructure failure at Kansas Department of Health and Environment (KDHE).  The issue was compounded by the fact that it occurred as students were preparing to enter school and needed birth certificates, immunization records, and other state documents.  Because they were no longer electronically accessible, approximately 120,000 of these records had to be retrieved from storage in a central Kansas salt mine, no doubt adding significant man-hours to workers across Kansas.

According to the Healthcare IT News article, the technical problems stemmed from a storage area network (SAN) failure, the hardware which stored agency records.  This hardware failure has been remidied, but they are still in the process of recovering electronic data. 

The article further stated that no data was compromised or lost, and KDHE is fortunately on the road to recovery, but with a $700,000 price tag for a full system fix

Hearing reports like these inevitably leads me to wonder about the root cause of the failure.  Was it related to temperature fluctuations in the data center?  Was there a voltage surge?  A water leak?  Did humidity levels affect the equipment?  Did someone spill coffee on it?

Although sympathetic to KDHE’s data retrieval struggles and incident expense, I can’t help but feel comforted knowing our own data center is protected with Ravica equipment which will alert us at the first sign of an environmental hazard.  Should the temperature fluctuate beyond our customized minimum and maximum parameters, notifications are sent immediately.  Ravica’s environmental monitoring devices are customizable for various business and residential needs.  Give us a call today to find out how we can help protect your infrastructure, before catastrophic system failures occur.

~Angela
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