Getting Support for your Ravica Products
All products from Ravica include comprehensive instructions and help features that can assist you in using your software, but if you get stumped on something or need more information, you can find more and get help on the Ravica website. This website includes a number of different pieces of information.
The main place to go for help is the support section of the Ravica site. Here, you’ll find the company’s standard business hours, their phone number, and an email form that you can fill out and send in. You’ll generally get a response within 24 hours of emailing the Ravica customer support center. If you’d rather call Ravica, note that their customer support line is available from 8:00 am to 5:00 pm Eastern time, so you’ll need to make allowances if you’re in a different time zone.
However, before you contact Ravica customer support, you may find the answer to your question in their online FAQ. This list of frequently asked questions does cover a large number of topics for many of Ravica’s programs. This is the first place to check for information regarding your Ravica program
Finally, if you’re not really looking for answers to a question but simply want more information on your product or on other Ravica products, you can check out their downloads section. Here, you can download detailed datasheets for each SensorProbe and Intelligent Sensors. These datasheets make it very easy to compare the various applications side by side and decide which one is right for your company.
The SecurityProbe-x60
The SecurityProbe-x60 security device by Ravica is one of their top of the line models. It features 60 inputs, a Linux operating system with 128 MB of memory and 64 MB of SDRAM, and more. To set up your new SecurityProbe-x60, all you have to do is log in to its easy to use web interface. Form there, you can configure your device, download data, and view graphical reports. You can, of course, encrypt all of this data so that no one else can get to it but you, and since the interface is written in PHP, you can customize it, too. You don’t even have to worry about a power outage messing up your stored data, either, because the SecurityProbe-x60 features a battery back up to keep its internal clock running accurately.
Because the SecurityProbe-x60 features a 60 dry contact system, it can handle remove monitoring of many different external devices such as security cameras, motion sensors, and more. It can also monitor HVAC systems, UPS systems, generators, and other industrial equipment. In addition to the 60 dry contacts, there are an additional 20 2-wire dry contact ports, upping the total to 68 ports. These 2-wire ports are very easy to use, and you can quickly make your own dry contact cables without any issues.
The embedded Linux system uses a 312 MHz processor, has two serial ports, and features a 10/100 Mbps Ethernet connection. This enables it to run its own web server with encryption, Perl, Telnet, PHP, and Email program.
These are just a few of the features of the SecurityProbe-x60. It’s one of the top products from Ravica, so if you’re interested in knowing more about it, visit the product’s website.
www.Ravica.com
Okay, maybe Im just a little behind on the time, but I honestly did not realize that there were so many different environmental factors that could cause so many system problems with my businesses equipment.
I, like most normal people I imagine, thought that you just hooked the stuff up and that it worked until there was an internal software or hardware error that caused it to stop functioning properly. Then one day the entire network just stopped working right and before I knew it the computer guys that came in told me that everything had to be replaced and that I was looking at complete system failure.
I couldn’t believe what I was hearing, I mean replacing that many programs and trying to verify all of that data through hard copy records was going to take months of work. Even then I wasnt sure that everything would be running smoothly and that all of the information could even be retrieved. I was devastated to learn that it had been simple humidity that had caused the problem and that there were simple things I could have done to prevent it. One of the men that had come in to look at my system turned me onto www.ravica.com and when I looked them up I realized that they had simple environmental solutions that could have prevented all of my headaches.
The options that they offered were not that difficult and they were simple to implement. Now I can rest assured knowing that I will not have to worry about some fluke like high humidity getting in and messing up my system. Sure, there are other things that I still have to consider and problems that can plague my network, but thanks to www.ravica.com I at least have the comfort of knowing that I have taken care of the possible bad environmental problems costing me two to three months of repair and problems.
Ravica-Solutions
It may sound simplecontrolling the humidity, temperature, and other environmental factors in a building shouldnt be an issue. However, it often is. Ravica has a solution for this: Their sensorProbe network units provide monitoring and controlling for new and existing systems. Most often, the sensorProbe can be seamlessly integrated with your existing equipment, allowing you to regulate everything from your computer.
The sensorProbe units come in several different models two or eight ports are very affordable for even the smallest companies. Once you have a sensorProbe installed, youll constantly know the temperature, humidity level, and airflow around your equipment and youll be able to regulate it as necessary. Youll also be the first to know of any water leaks, high voltages, security alerts, and more.
The sensorProbe units are ideal for a number of different businesses. IT departments in major companies (and even smaller ones) know that keeping their networks, especially their data servers and online systems, up and running is often vital to the companys success. No one wants to hear that the network is down moments before an important meeting or new product launch. With sensorProbe, companies can be assured that their servers will be kept cool and secure.
Hospitals and other healthcare facilities have to have incredibly strict temperatures, especially when it comes to storing certain drugs. Patients also have to be kept comfortable during their stay, and sensitive equipment has to be kept dry. Ravicas sensorProbe is, once again, the perfect solution to these issues.
Security, likewise, is an issue with many businesses and facilities. The SecurityProbe, a model of the sensorProble designed to control security camera, motion detectors, and other security devices, is perfect for protecting any area. The SecurityProbe, like the sensorProbe, can email you when something suspicious happens. It can even send images right to your email when an alarm is tripped.
Ravicas sensorProbe can quite literally save a company from total destruction by regulating the temperature of equipment rooms and sending alarms when it detects smoke, water leaks, and high voltages. Its a great insurance policy against disaster.